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Pyx Chat Powered by Zulip

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Zulip is our real-time messaging platform built for focused, async-friendly conversations. Learn how to get the most out of our community chat.

Need help? Join our 💬 UNTP community chat for live support.

Zulip is our real-time messaging platform built for focused, async-friendly conversations. If you've used Slack or Microsoft Teams, you'll find Zulip familiar—but its threaded model offers powerful advantages for keeping discussions organized, especially in our distributed and global community.

🛠 What You'll Use Zulip For​

In the Pyx space, Zulip is where we:

  • 💬 Coordinate projects and cross-functional work
  • 🧠 Share ideas, questions, and documentation updates
  • 🔔 Stay in the loop on announcements and platform changes
  • 🤝 Connect with contributors, builders, and advocates

✅ Quick Start​

ActionWhat to Remember
Sign inPyx chat with your Pyx account (Pyx Community SSO)
ChannelsBroad conversation areas (like Slack channels)
TopicsFocused threads inside each channel
ReplyingAlways reply in-topic to keep conversations clear
New postsCreate a new topic in the correct channel
NotificationsCustomize your preferences under Settings
Mobile accessUse the Zulip app with https://chat.pyx.io

📖 Detailed Instructions​

🔑 Step 1: Sign in with your Pyx account​

Pyx Chat uses Pyx Community single sign-on (SSO) — the same Pyx account you use for the Pyx Community Dashboard and the forum. One account, one login, everywhere.

  1. Visit chat.pyx.io
  2. Click Sign in with Pyx Community SSO.
  3. On the Pyx sign-in screen, enter your Pyx account email and password (or continue with Google/GitHub if that's how you set up your Pyx account).
  4. You'll be returned to Pyx Chat, signed in. 🎉

Pyx Chat sign-in screen — choose "Pyx Community SSO"

Which button do I click?

The sign-in screen currently shows a few login options. Please use Sign in with Pyx Community SSO — that's the one tied to your Pyx account and the one we're standardizing on across Pyx.

Already have a Pyx Chat account?

Sign in with Pyx Community SSO using the same email address your chat account already uses — your existing chat history, channels, and direct messages come with you automatically. (A different email creates a separate, empty account — see the note below.) ✅

New to Pyx?

No Pyx account yet? Create one via the Pyx Community Dashboard, then sign in here with Pyx Community SSO. Your Pyx Chat account is created automatically the first time you sign in — there's no separate chat sign-up.

Use the same email

Pyx Chat recognizes you by your email address. If you sign in with a Pyx account whose email differs from your original chat account, you'll land in a new, empty chat account. If that happens, email site@pyx.io and we'll reconnect you to your history.

🧭 Step 2: Understand Zulip's Structure​

Zulip organizes communication using two key elements:

Zulip interface screenshot

🔹 Channels​

Channels are broad conversation spaces similar to Slack channels or Teams groups. Each channel has its own set of topics (threads) underneath it. Examples:

  • #general — General purpose channel for discussions on UNTP, or just to introduce yourself to the chat.
  • #pyxee — The home of our resident AI Agent who is an expert on UNTP. Pyxee responds to all conversations on this channel.
  • #private — A lock symbol means the channel is private. If you'd like access to a private channel, send a message to the Zulip user named "Pyx Global" or send an email to site@pyx.io

Zulip interface screenshot

🔹 Topics​

Topics are threads within a channel. Every message in Zulip must belong to both a channel and a topic. This keeps discussions focused and easy to follow.

For example:

→ #pyxee > Pyxee Hangout

→ #general > Greetings

This structure makes it simple to catch up, search for prior discussions, and avoid crossed conversations.

📥 Step 3: Subscribe to Channels​

You're automatically subscribed to a few key channels, but you can explore more:

Zulip interface screenshot

  1. Click "Channels" in the left sidebar
  2. Browse or search available channels
  3. Click Subscribe to join channels relevant to your work or interests

You'll receive notifications only from the channels you're subscribed to, keeping noise to a minimum.

✍️ Step 4: Send Messages​

Zulip requires that all messages be posted under a topic within a channel.

  • Reply within an existing topic to continue a conversation
  • Start a new topic under the appropriate channel for new ideas, questions, or announcements
  • Use @username to mention a person, or @channel to notify everyone subscribed

✨ Formatting Tips:​

  • Use *bold**, _italics_, or ~~~code blocks~~~ for clarity
  • Attach files or paste links just like you would in email or chat
  • Use emojis to keep things friendly and expressive 😄

🔧 Step 5: Adjust Your Notifications (Optional)​

Zulip allows granular control over when and how you're notified:

  1. Click your profile icon → Settings
  2. Go to the Notifications tab
  3. Choose preferences for desktop, mobile, email, and sound

Zulip interface screenshot

📱 Mobile Access​

Zulip is also available on iOS and Android:

  • Download the Zulip app from the App Store or Google Play
  • Use the server URL: https://chat.pyx.io
  • Sign in with your Pyx account — the same Pyx Community SSO login you use on the web

Mobile notifications are customizable to keep you in the loop without being overwhelmed.

🆘 Need Help?​

If you're unsure where to post or need assistance:

  • Ask in the #help channel
  • Or email site@pyx.io for direct assistance

We're here to help you get the most out of the Pyx collaboration space.

Need Interactive Support?​

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